VTCT Level 2 NVQ in Beauty Therapy (QCF) with The London School of Traditional Massage. Traditional Massage Courses from around the world. London, Manchester & Nationwide.
VTCT Level 2 NVQ Diploma in Beauty Therapy General (QCF)
qualification reference number: 500/8839/7 Full time (one day per week) NOT open to international students requiring a visa
Study Modes - Full Time, Part Time, some Distance Learning or a combination
This Level 2 NVQ Diploma in Beauty Therapy is ideal for people looking to pursue a career in the beauty industry
Course Content - What you will learn
This Level 2 NVQ Diploma consists of the following units:
M/600/1268 - Develop and maintain effectiveness at work
1. Be able to improve their personal performance at work
1.1 identify own strengths and weaknesses and discuss them with the relevant person(s) and seek feedback from relevant people about how to improve own performance
1.2 find out more information from relevant people to perform a task when the instructions are unclear
1.3 ask colleagues for help and take opportunities to learn when they are available or seek help from relevant people when they are unable to obtain learning opportunities relating to own work
1.4 regularly review developments in hairdressing and related areas
1.5 agree realistic work targets with the relevant person(s), review own progress towards achieving agreed targets and use the results of the reviews to develop own personal development plan
2 Be able to work effectively as part of a team
2.1 agree ways of working together to achieve objectives, ask for help and information from own colleagues, when necessary and respond to requests for assistance from colleagues willingly
2.2 anticipate the needs of others and promptly offer assistance within own capabilities and make effective use of the time throughout own working day
2. 3 report problems likely to affect salon services to the relevant person(s) promptly and accurately
2.4 be friendly, helpful and respectful with colleagues and resolve any misunderstandings with colleagues at the time they happen.
3 Understand salon roles, procedures and targets
3.1 describe own job role and responsibilities and explain the standards of behaviour that are expected of them when working in the salon
3.2 explain how to get information about own job, own work responsibilities and how this relates to the role of other team members
3.3 explain how to find out relevant information about other people’s areas of responsibility
3.4 explain the questioning and listening skills they need in order to find out information.
3.5 describe the limits of own authority and that of others in relation to giving assistance
3.6 describe why it is important to work within own job responsibilities and what might happen if they do not do so
3.7 list the commercially viable range of times for the performance of hairdressing services offered
3.8 explain the importance of meeting work and productivity targets, development targets and timescales
3.9 explain how to manage their time effectively
4 Understand how to improve their performance
4.1 explain how to identify their own strengths and weaknesses
4.2 describe the importance of continuous professional development and how it affects their job role
4.3 explain who can help them identify and obtain opportunities for their personal development/training and how using the National Occupational Standards for Hairdressing can help them identify their development needs
4.4 Explain how to access information on National Occupational Standards and qualifications, how to maintain awareness of current and emerging trends and developments within the hairdressing industry and why this is important
5 Understand how to work with others
5.1 explain why harmonious working relationships are important and how they could support co-operative ways of working with others
5.2 describe how to react positively to reviews and feedback and why this is important
5.3 explain how to manage their time effectively
5.4 describe how to deal with relationship difficulties and conflicts when working with others and identify who to report to when having difficulties working with others
5.5 outline the salon’s appeal and grievance procedure
M/600/8754 - Provide facial skincare treatment
1 Be able to use safe and effective methods of working when improving and maintaining facial skin condition
1.1 set up and maintain the work area to meet legal, hygiene and treatment requirements
1.2 maintain personal standards of appearance, hygiene and protection that meets accepted industry and organisational requirements
1.3 clean tools and equipment using the correct methods
1.4 use accepted industry hygiene and safety practices throughout the treatment
1.5 position equipment, materials, themselves and the client to meet the need of the treatment
1.6 maintain the client’s modesty and privacy at all times
1.7 dispose of waste materials correctly
1.8 complete the treatment within a commercially viable time
1.9 leave the work area in a suitable condition for further treatments
1.10 Keep client records up to date, accurate, easy to read and signed by the client and practitioner
2 Understand the aftercare advice to provide clients for facial care treatments
2.1 explain why it is important to provide a basic home care routine
2.2 describe aftercare products that will benefit the client and those to avoid and why
2.3 describe the contra-actions that may occur after facial treatments and what advice to give clients
2.4 describe the recommended time intervals for facial treatments
3 Be able to consult, plan and prepare for facials with clients
4 Be able to improve and maintain skin condition
5 Understand organisational and legal requirements
6 Understand how to work safely and effectively when providing facial treatments
7 Understand how to perform client consultation and treatment planning
8 Understand anatomy and physiology that relates to facial skin care treatments
9 Understand contra-indications that affect or restrict facial skin care treatments
10 Uunderstand facial skin care techniques, products and treatment planning
H/600/7455 - Enhance the appearance of eyebrows and eyelashes
1 Be able to use safe and effective methods of working providing eyebrow and eyelash treatments
1.1 set up and maintain the work area to meet legal, hygiene and treatment requirements
1.2 maintain personal standards of hygiene, protection and appearance that meets accepted industry and organisational requirements
1.3 clean all tools and equipment using the correct methods
1.4 use accepted industry hygiene and safety practices throughout the treatment
1.5 position equipment and materials for ease and safety of use
1.6 position the client and themselves to minimise fatigue and risk of injury
1.7 respect the client’s modesty and privacy at all times
1.8 complete the treatment within a commercially viable time
1.9 leave the work area in a suitable condition for further treatments
1.10 keep records up-to-date, accurate, easy to read and signed by the client and practitioner
2 Be able to consult, plan and prepare for the treatment with clients
2.1 use consultation techniques to determine the client’s treatment plan
2.2 obtain signed, written and informed consent prior to carrying out the treatment from the client or parent/guardian if the client is a minor
2.3 consult with the client to identify if they have any contra-indications to the treatments, record the results and take any necessary action
2.4 encourage clients to ask questions to clarify any points
2.5 perform a sensitivity test on a suitable area of the client’s skin according to manufacturers’ instructions and organisational requirements and record the results
2.6 provide client advice without reference to a specific medical condition and without causing undue alarm and concern
2.7 explain and agree the treatment and outcomes that are acceptable to their clients and meet their needs
2.8 select suitable equipment and materials for the treatment plan based on the outcomes of the sensitivity test
2.9 protect the client’s clothing, hair and accessories
3 Be able to shape eyebrows
3.1 check the client’s understanding of the treatment prior to commencement, discussing any areas that require clarification
3.2 cleanse and prepare the eyebrow area prior to the treatment
3.3 keep the skin taut to minimise discomfort to the client
3.4 remove the hair in the direction of the hair growth
3.5 use suitable soothing products according to the needs of the client and manufacturers’ instructions
3.6 check the finished shape is to the client’s satisfaction
3.7 provide aftercare advice specific to the client’s individual needs
4 Be able to tint eyebrows and lashes
4.1 check the client’s understanding of the treatment prior to commencement and discuss any areas that require clarification
4.2 cleanse and prepare the area prior to the treatment
4.3 protect the skin surrounding the area to be treated
4.4 mix tints to meet manufacturer’s instructions and client’ requirements
4.5 minimise the risk of spread of colour to the client’s skin, clothes and surrounding areas during application
4.6 apply the product evenly and ensure the product fully covers the hair to be tinted
4.7 promptly remove the tint in the event of any contra-actions and apply a cold water compress to soothe the eye
4.8 time the product development to meet the colouring characteristics of the client and manufacturer’s instructions
4.9 leave the treated hair free of product
4.10 check the finished result is to the client’s satisfaction
4.11 provide aftercare advice specific to the client’s individual needs
5 Be able to apply artificial eyelashes
5.1 check the client’s understanding of the treatment prior to commencement and discuss any areas that require clarification
5.2 cleanse and prepare the area prior to the treatment
5.3 position and fix the artificial lashes accurately leaving the eye area free of excessive products
5.4 identify and promptly resolve any application problems or contra-indications occurring during the treatment
5.5 check, on completion, that the artificial eyelashes give a balanced and well proportioned look, suitable for the agreed desired effect
5.6 check, on completion, that partial sets are smoothly and evenly graduated into the natural eyelashes
5.7 check the finished result is to the client’s satisfaction
5.8 provide aftercare advice specific to the client’s individual needs
6 Understand organisational and legal requirements
6.1 describe own responsibilities under relevant health and safety legislation
6.2 explain why minors should not be given treatments without informed and signed parental or guardian consent
6.3 describe why it is important, when treating minors under 16 years of age, to have a parent or guardian present
6.4 state the age at which an individual is classed as a minor and how this differs nationally
6.5 describe the importance of not discriminating against clients with illnesses and disabilities and why
6.6 explain the legal significance of gaining signed, informed consent to treatment
6.7 describe the issues surrounding delivery of eyebrow and eyelash treatments to minors
6.8 describe own responsibilities and reasons for maintaining personal hygiene, protection and appearance according to accepted industry and organisational requirements
6.9 describe how to complete client records and the reasons for keeping records of treatments and obtaining clients’ signatures
6.10 describe the importance of the correct storage of client records in relation to the Data Protection Act
6.11 explain the salon’s service times for completing eyelash and eyebrow treatments and the importance of completing the application in a commercially viable time
6.12 explain the salon pricing structure
6.13 describe how to avoid potential discomfort and injury to them self and the risks of poor positioning of clients
7 Understand how to work safely and effectively when providing eyebrow and eyelash treatments
7.1 describe how to effectively set up the work area, prepare and use the equipment and materials for eyelash and eyebrow treatments
7.2 describe contact dermatitis and how to avoid developing it when carrying out eye treatments
7.3 explain the type of personal protective equipment that should be available and used by themselves and why
7.4 compare methods of disinfecting and sterilising equipment
7.5 describe how to maintain equipment and materials in a clean and hygienic condition
7.6 describe how to prepare themselves for carrying out eyelash and eyebrow treatments
7.7 explain the importance of and reasons for disinfecting hands and how to do this effectively
7.8 describe the necessary environmental conditions for eyelash and eyebrow treatments (including lighting, heating, ventilation and general comfort) and why these are important
7.9 describe how to check equipment used for eyelash and eyebrow treatments
7.10 explain why it is important to maintain standards of hygiene and the principles of avoiding cross-infection
7.11 describe how to effectively and safely position equipment and materials for eyelash and eyebrow treatments
7.12 explain how to avoid potential discomfort and injury to themselves and the risk of poor positioning of clients
7.13 explain how to minimise and dispose of waste from treatments
7.14 describe the condition in which the work area should be left ready and why this is important
8 Understand how to perform client consultation, treatment planning and preparation
8.1 explain how to use effective consultation techniques when communicating with clients from different cultural and religious backgrounds, ages, disabilities and genders for this treatment
8.2 describe the questioning and listening skills needed in order to find out information
8.3 explain how to give effective advice and recommendations to clients
8.4 explain how to interpret negative and positive body language
8.5 explain the importance of questioning the client about known contra-indications
8.6 explain why it is important to record client responses to questions about contra-indications
8.7 describe the legal significance identifying and recording contra-indications and outcomes of sensitivity tests
8.8 explain why it is important to encourage and allow time for clients to ask questions
8.9 explain the reasons why it is important to encourage clients with contra-indications to seek medical advice
8.10 explain the importance of and reasons for not naming specific contra-indications when referring clients to a general practitioner
8.11 explain why it is important to maintain client’s modesty and privacy
8.12 describe the necessary environmental conditions for the treatment, including lighting, heating and general comfort
8.13 describe how to carry out a skin sensitivity test and why it is necessary
8.14 explain how to interpret the results of a skin sensitivity test
8.15 describe how to cleanse the area to be treated
9 Understand how to tint the eyebrows and
9.1 describe how to protect the skin around the eyebrows and eyelashes prior to tinting and why this is important
9.2 describe how to apply tint to eyebrows and eyelashes
9.3 explain how the colour characteristics of the client’s hair affect the timing for tint development
9.4 describe how to select, mix and remove tints and minimise wastage
9.5 explain manufacturer’s instructions for mixing and using tint
9.6 describe how oxidisation affects the shelf life of tint and at what point in the tinting process the tint should be mixed
9.7 describe the factors that may prevent the tinting process from working
10 lashes
11 Understand how to apply artificial lashes
12 Understand the contra-indications and contra-actions that affect or restrict eyebrow and eyelash treatments
13 Know the equipment, materials and products to use when carrying out eyebrow and eyelash treatments
14 Understand how to shape the eyebrows
Y/600/9087 - Carry out waxing services
1 Be able to use safe and effective methods of working when waxing
1.1 set up and maintain the work area to meet legal, hygiene, treatment and industry Code of Practice for Waxing requirements
1.2 maintain personal hygiene, protection and appearance to meet accepted industry and organisational requirements
1.3 clean all tools and equipment using the correct methods
1.4 use accepted industry hygiene and safety practices throughout the treatment to minimise the risk of cross infection
1.5 position the person and themselves to minimises fatigue and the risk of and allow ease of waxing application, maintenance and removal of the treatment
1.6 minimise wastage of product during application
1.7 dispose of hazardous waste correctly to meet local authority requirements
1.8 complete the treatment within a commercially viable time
1.9 leave the work area and equipment in a condition suitable for further waxing treatments
1.10 keep client’s records are up to date, accurate, complete, legible and signed by the client and practitioner
2 Be able to provide aftercare advice for clients
2.1 describe the activities to avoid after waxing treatments and why these are important
2.2 state the recommend intervals between waxing treatments
2.3 describe products for home use that will benefit the client and those to avoid and why
2.4 describe the contra-actions that may occur after waxing treatments and what advice to give to clients
3 Be able to consult, plan and prepare for waxing treatments with clients
4 Be able to remove unwanted hair
5 Understand organisational and legal requirements
6 Understand how to work safely and effectively when providing waxing treatments
7 Understand how to consult, plan and prepare for the treatment
8 Know Anatomy and Physiology that relates to waxing treatment
9 Understand contra-indications that affect or restrict waxing treatments
10 Understand equipment, materials, products, techniques and treatment planning for waxing
Y/600/7551 - Provide manicure services
1 Be able to use safe and effective methods of working when providing manicure services
1.1 prepare the work area and environment to meet legal, hygiene and industry Code of Practice for Nail Services requirements
1.2 maintain personal standards of hygiene, protection and appearance to meet accepted industry Code of practice for Nail Services and organisational requirements
1.3 clean all tools and equipments using the correct methods
1.4 use accepted industry hygiene and safety practices throughout the service to minimise the risk of cross-infection
1.5 select and correctly position suitable equipment, materials and products for ease and safety of use
1.7 dispose of waste materials safely and correctly to meet local authority requirements and the Industry Code of Practice for Nail Services
1.8 complete the service within a commercially viable time
1.9 leave the work area in a suitable condition for further nail services
1.10 keep the client’s records up to date, accurate, easy to read and signed by the client and technician
2 Understand how to provide aftercare advice for clients
2.1 describe the aftercare and maintenance requirements for manicure services and why these are important
2.2 explain the products and tools for home use that will benefit the client and those which are unsuitable and why
2.3 state the recommended time intervals for nail services
3 Be able to consult, plan and prepare for the service with clients
4 Be able to carry out manicure services
5 Understand organisational and legal requirements
6 Understand how to work safely and effectively when providing manicure services
7 Understand how to perform client consultation, treatment planning and preparation
8 Know contra-indications and contra-actions that affect or restrict manicure services
9 Know Anatomy and Physiology that relates to manicure services
10 Understand manicure techniques, products and service planning
H/600/8766 - Provide pedicure services
1 Be able to use safe and effective methods of working when providing pedicure services
1.1 prepare the work area and environment to meet legal, hygiene and industry Code of
Practice for Nail Services requirements
1.2 maintain personal standards of hygiene and appearance that meet accepted industry Code of Practice for Nail Services and organisational requirements
1.3 clean all tools and equipments using the correct methods
1.4 use accepted industry hygiene and safety practices throughout the service
1.5 select and position equipment, materials, products, themselves and the client to meet the needs of the service
1.6 dispose of waste materials correctly
1.7 complete the service within a commercially viable time
1.8 keep the client’s records up to date, accurate, easy to read and signed by client and therapist
1.9 leave the work area in a suitable condition for further nail services
2 Understand the aftercare advice to provide clients for pedicure services
2.1 describe the aftercare requirements for pedicure services and why they are important
2.2 explain the aftercare products that will benefit the client
2.3 describe the contra-actions that could occur after nail services and what advice to give to clients
2.4 state the recommended time intervals between services
3 Be able to consult, plan and prepare for the service with clients
4 Be able to carry out pedicure services
5 understand organisational and legal requirements
6 understand how to work safely and effectively when providing pedicure services
7 understand how to perform client consultation
8 understand contra-indications and
9 contra-actions that affect or restrict pedicure services
10 understand the anatomy and physiology that relates to pedicure services
11 understand pedicure services, techniques and products
A/601/5867 - Ensure responsibility for actions to reduce risks to health and safety
1 Be able to identify the hazards and evaluate the risks in the workplace.
1.1 Identify workplace instructions that are relevant to them and their job role.
1.2 Identify working practices and hazards in the workplace that could be harmful.
1.3 . Evaluate the hazards and prioritise in risk order.
1.4 . Report hazard(s) to the responsible person
2 Be able to reduce the risks to health and safety in the workplace.
2.1 . Perform work activities at own level of competence in accordance with identified health and safety:
- workplace policies
- instructions and procedures,
- suppliers and manufacturers’ information and
- relevant legal requirements.
2.2 Manage hazards in accordance with workplace instructions and legal requirements.
2.3 Report any differences between workplace instructions and supplier/manufacturer instructions.
3 Know how to reduce risks to health and safety in the workplace.
3.1 Explain their responsibility in remaining alert to hazards and risks.
3.2 Describe own responsibilities and scope for action in controlling risk.
3.3 Explain the importance of adhering to health and safety policies and practices.
3.4 Describe where and when to get additional health and safety assistance.
3.5 Describe the importance of personal presentation and behaviour in maintaining health and safety in the workplace.
D/601/0936 - Promote additional services or products to customers
1 identify additional services or products that are available
1.1 update and develop their knowledge of their organisation’s services or products
1.2 check with others when they are unsure about new service or product details
1.3 identify appropriate services or products that may interest their customer
1.4 spot opportunities for offering their customer additional services or products that will improve the customer experience
2 inform customers about additional services or products
2.1 choose the best time to inform their customer about additional services or products
2.2 choose the best method of communication to introduce their customer to additional services or products
2.3 give their customer accurate and sufficient information to enable them to make a decision about the additional services or products
2.4 give their customer time to ask questions about the additional services or products
3 gain customer commitment to using additional services or products
3.1 close the conversation if the customer shows no interest
3.2 give information to move the situation forward when their customer shows interest
3.3 secure customer agreement and check customer understanding of the delivery of the service or product
3.4 take action to ensure prompt delivery of the additional services or products to their customer
3.5 refer their customer to others or to alternative sources of information if the additional services or products are not their responsibility
4 understand how to promote additional services or products to customers
4.1 describe the organisation’s procedures and systems for encouraging the use of additional services or products
4.2 explain how additional services or products will benefit their customers
4.3 explain how their customer’s use of additional services or products will benefit their organisation
4.4 identify the main factors that influence customers to use their services or products
4.5 explain how to introduce additional services or products to customers outlining their benefits, overcoming reservations and agreeing to provide the additional services or products
4.6 state how to give appropriate, balanced information to customers about services or products
Y/600/1264 - Fulfil salon reception duties
1 Be able to maintain the reception area
1.1 keep the reception area clean and tidy at all times
1.2 maintain agreed levels of stock of reception stationery and product displays
1.3 offer clients’ hospitality to meet the salon’s client care policies.
2 Be able to attend to clients and enquiries
2.1 attend to people promptly in a polite manner giving information clearly
2.2 identify the purpose of the enquiry
2.3 confirm appointments and promptly inform the relevant person
2.4 refer enquiries promptly that cannot be dealt with to the relevant person for action
2.5 record messages and pass to the relevant person
2.6 give confidential information only to authorised people
2.7 balance the needs of all individuals for attention
3 Be able to make appointments for salon services
3.1 for the service requested
3.2 identify client requirements and schedule appointments in a way that satisfies the client and stylist, making most productive use of salon time
3.3 record appointment details accurately, clearly and to meet the salon’s requirements
4 Be able to handle payments from clients
4.1 total charges and inform clients clearly and in a courteous manner
4.2 inspect purchases for condition and quality as they are processed for payment
4.3 establish the client’s method of payment and process the payment giving change and receipt when required
4.4 record information about the sale accurately, clearly and to meet the salon’s requirements
4.5 gain authorisation for accepting non-cash payments when the value exceeds agreed limit
4.6 tactfully inform clients when authorisation cannot be obtained for non-cash payments
4.7 identify and resolve, where possible, any discrepancies in payments within the limits of own authority
4.8 refer payment discrepancies which cannot be resolved promptly to the relevant person for action
4.9 follow cash point security procedures at all times
4.10 identify and report low levels of change in time to avoid shortages
5 Understand salon and legal requirements
5.1 summarise the salon’s procedures for;
- maintaining confidentiality
- taking messages
- making and recording appointments
- dealing with suspected fraud
- authorising non-cash payments when these are ‘over limit’
- client care at reception
5.2 explain limits of own authority when;
- maintaining the reception area
- attending to people and enquiries
- making appointments
- dealing with payments and discrepancies
5.3 describe the consequences of breaking confidentiality
5.4 identify who to refer to with different types of enquiries or reception problems
5.5 describe relevant rights, duties and responsibilities relating to the Sale of Goods and Services Act and the Data Protection Act
6 Understand communication methods
6.1 explain the importance of taking messages and passing them on to the right person at the right time
6.2 explain the importance of effective communication to the salon’s business
6.3 describe how and when to ask questions
6.4 explain how to balance giving attention to individual clients whilst maintaining a responsibility towards other clients in busy trading periods
6.5 explain how to show they are listening closely to what people are saying
7 Understand salon services, products and pricing
7.1 explain the services available, their duration and cost
7.2 describe the products available for sale and their cost
7.3 describe how to identify any defects in products as they are being processed for sale
7.4 explain how to identify any current discounts and special offers
7.5 Identify what and how much stationery should be kept at the reception area
8 Understand how to calculate and take payments
8.1 describe common methods of calculating payments including point of sale technology and physical calculations
8.2 describe how to keep cash and other payments safe and secure
8.3 describe the types of payment that they are authorised to accept
8.4 explain how to gain electronic authorisation for payment cards
8.5 explain how to identify suspected counterfeit payments stolen cheques, credit cards and payment cards
8.6 describe how to deal with customers offering suspect tender or suspect non-cash payments
8.7 describe the consequences of failure to handle payments correctly
9 Understand how to make appointments
9.1 explain the importance of making appointments correctly
9.2 describe the common systems available for making appointments within the hairdressing industry
F/600/8936 - Provide Make-up Services
1 Be able to use safe and effective working methods when providing make-up services
1.1 Prepare the work area, according to legal, hygiene and treatment requirements
1.2 Maintain personal hygiene, protection and appearance, according to industry and organisational requirements
1.3 Clean all equipment using suitable methods
1.4 Position equipment and materials for safety and ease of use
1.5 Position the client and themselves to minimise fatigue and risk of injury to meet the needs of the service
1.6 Position the client comfortably to respect modesty, privacy and sensitivities to personal appearance
1.7 Dispose of waste materials
1.8 Complete the treatment within a commercially viable time
1.9 Leave the treatment area in a suitable condition for further treatments
1.10 Keep records up-to-date, accurate, easy to read and signed
2 Be able to consult, plan and prepare for make-up
2.1 Use client questioning to identify contra-indications to make-up, recording the client’s responses
2.2 Provide advice to the client without causing concern or referring to specific medical conditions
2.3 Record the client’s skin type and condition
2.4 Refer clients with contra-indicated skin conditions to the senior therapist
2.5 Obtain signed, written, informed consent prior to carrying out the treatment from the client or parent/guardian if the client is a minor
2.6 Check that a parent or guardian is present throughout the treatment for minors
2.7 Use consultation techniques to identify the client’s treatment needs
2.8 Encourage clients to ask questions to clarify any points
2.9 Protect and/or remove the client’s clothing, hair and accessories as necessary
2.10 Clean, tone and moisturise the skin prior to the application of make-up
2.11 Confirm the service and outcomes, according to the client’s needs
2.12 Select make-up products to suit the client’s needs
3 Be able to apply make-up products
3.1 Use make-up products to suit the client’s needs
3.2 Use equipment, according to manufacturers’ instructions
3.3 Apply foundation to create an even skin tone without demarcation lines
3.4 Ensure skin blemishes are disguised, using suitable concealer colour and consistency
3.5 Apply a powder to achieve the desired finish
3.6 Apply eye products to define and shape the eyebrow
3.7 Apply and blend eye shadows to enhance and balance the clients eye shape
3.8 Apply eyeliners to enhance the client’s eye area and achieve the desired look
3.9 Apply liquid eyeliners to leave a precise, clearly defined line with an even flow of colour
3.10 Coat lashes evenly with mascara from base to tip, separated without transfer to the surrounding skin
3.11 Apply cheek products of a suitable texture, tone and colour for the client, achieving an evenly blended finish
3.12 Apply lip products to enhance the client’s lips and achieve the desired look
3.13 Apply strong coloured lipsticks and lip liner to leave a clearly defined shape, with evenly balanced colour
3.14 Confirm that the make-up combination is complementary, enhances the client’s look and is to the satisfaction of the client
3.15 Provide suitable aftercare advice to the client
4 Know the organisational and legal requirements related to make-up application
4.1 Describe own responsibilities under current health and safety legislation, standards and guidance
4.2 Describe the importance of the Disability Discrimination Act in relation to the salon
4.3 Describe why minors should not be given services without informed consent and presence of a parent or guardian
4.4 Describe the legal significance of gaining signed, written, informed consent
4.5 Describe own responsibilities and reasons for maintaining personal hygiene, protection and appearance, according to industry and organisational requirements
4.6 Describe how to maintain and store the clients records in the salon in accordance with the data protection act
4.7 Describe the salon’s service times and pricing structures for completing make-up services
4.8 Describe the importance of completing the service in a commercially viable time
5 Know how to work safely and effectively when providing make-up services
5.1 Describe how to safely prepare the work area and position equipment and materials for make-up application
5.2 Describe the environmental conditions for make-up application and their importance
5.3 Compare different types and uses of sterilising and disinfecting equipment and chemicals
5.4 Describe how to sterilise and disinfect tools and equipment for make-up application
5.5 Describe own preparation for carrying out make-up application
5.6 Describe the principles of avoiding cross-infection and the importance of maintaining standards of general hygiene
5.7 Describe how to prepare and position themselves and the client for optimum make-up application, avoiding potential discomfort and injury
5.8 Describe how to minimise and dispose of waste from services
5.9 Describe the condition in which to leave the work area and its importance
6 Know how to use client consultation, treatment planning and preparation for make-up services
6.1 Describe how to use consultation techniques to meet the needs of different client groups
6.2 Describe the questioning and listening skills used to gather information
6.3 Describe how to give advice and make recommendations to clients
6.4 Describe how to interpret negative and positive body language
6.5 Describe the importance and legal significance of questioning clients and recording responses about contra-indications to make-up
6.6 Describe the importance of providing time and encouragement for client’s to ask questions
6.7 Describe the reasons why it is important to encourage clients with contra-indications to seek medical advice
6.8 Describe the reasons for not naming specific contra-indications and the importance of encouraging clients to seek medical advice
6.9 Describe the importance of checking if the client wears contact lenses or glasses
6.10 Describe why it is important to respect client modesty, privacy and sensitivities about personal appearance
7 Know anatomy and physiology related to make-up
7.1 Describe the structure and functions of the skin
7.2 Describe how to recognise different skin types
7.3 Compare the skin types and characteristics of different ethnic groups
7.4 Describe how to recognise different skin conditions
7.5 Describe the factors that affect the skin ageing process
7.6 Describe how environmental and lifestyle factors affect the condition of the skin
8 Know the contra-indications and contra-actions of make-up
8.1 Describe the contra-indications requiring medical referral and why
8.2 Describe the contra-indications which restrict the service and why
8.3 Describe potential contra-actions which may occur during the make-up service and how to resolve them
8.4 Describe the causes and signs of erythema
9 Know how to apply make-up
9.1 Compare the different types of cleansing, toning and moisturising products for skin types
9.2 Describe how to cleanse, tone and moisturise the skin
9.3 Compare the different types of foundations and how to apply them
9.4 Compare the different types of powders and how to apply them
9.5 Compare the different types of make-up bronzing products and how to apply them
9.6 Compare the different types of concealers and how to apply them
9.7 Compare the different the types of eye products and how to apply them
9.8 Compare the different types of cheek products and how to apply them
9.9 Compare the different types of lip products and how to apply them
9.10 Describe how to select, match and apply make-up products to different skin types, tones and conditions
9.11 Describe how to adapt the make-up for clients who wear contact lenses or glasses
9.12 Describe how to use corrective colours to balance skin tone
9.13 Describe how to select and use products to enhance face shapes
9.14 Describe the reasons for sequencing the application of certain make-up products
9.15 Describe how lighting affects the perception of colour and its influence on the effect of make-up
9.16 Describe the reasons for matching lighting with the occasion for which the make-up be worn
10 Know how to provide aftercare advice for clients following make-up services
10.1 Describe beneficial and unsuitable make-up products for the clients home use and the reasons
10.2 Describe the contra-actions that could occur after make-up application and how to resolve them
10.3 Describe re-application and make-up removal techniques suitable for the client
